ProtectAs a Deaf client, you can be assured that your privacy will be maintained.  Our privacy policy provides both Staff and Roster Interpreters with strict guidelines for professional behaviour in reference to the privacy of both hearing and Deaf clients.

Our privacy principles reflect those within PIPA, PIPEDA, and FOIPP legislation, as well as the professional ethical requirements imposed by the AVLIC Code of Ethics.  In addition, the Code of Conduct for our Roster Interpreters specifically requires that confidentiality of personal information be maintained. All of our Staff and Roster Interpreters are aware and abide by these guidelines.

It is necessary for Deaf & Hear Alberta to collect, record, and retain personal information of Deaf and hearing clients which may include name, address, phone number, email, familial relationships, date of birth, Social Insurance Number and Alberta Health Care Number. This information is used by us for Alberta Government contract reporting. This personal information belongs the clients and we do not share this information with any other persons or organizations.

Deaf & Hear Alberta takes the privacy of our clients very seriously and breaches of privacy are not tolerated.

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