Emergency services are available 24-hours a day, 7-days a week, 365 days per year.

Emergencies that occur during business hours:
Monday to Friday • 8:30 a.m. to 4:30 p.m. (Except Holidays)
Please contact our Booking Coordinators at:

American Sign Language

  • Video Call:
    204.191.54.77
  • Skype: DHHS.Edmonton
  • TTY:
    Edmonton: 780-666-1350
    Calgary: 403-284-6206
  • Face Time: booking@deafandhearalberta.ca

English – Written

  • Email: booking@deafandhearalberta.ca
  • Text Message:
    Edmonton: 780-451-9999
    Calgary: 403-284-6203

English – Spoken

  • Voice Call:
    Toll Free: 866-471-2805 (Ext 2)
    Edmonton: 780-451-9999
    Calgary: 403-284-6203

Emergencies that occur outside of our business hours:
After Hours EMERGENCY Contact:

  • Email: 911@deafandhearalberta.ca
  • Phone: 866-471-2805 (Ext 1)

Emergencies are defined as:

Situations that require immediate attention, such as

  • Urgent medical situations
  • Urgent mental health
  • Child & family services emergency
  • Police
  • Legal
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