Emergency services are available 24-hours a day, 7-days a week, 365 days per year.

Emergencies that occur during business hours

Please contact a Deaf and Hear Alberta Booking Coordinator:

Monday to Friday • 8:30 a.m. to 4:30 p.m. (Except Holidays)

TTY 780-451-9999
Text 587-989-3447
Video Phone (Sorenson VP200): 403-002-0013
Video Phone (I2eye):
Email [email protected]
Fax 866-501-0653
Phone 866-471-2805   (Ext 2)

Emergencies that occur outside of Deaf and Hear Alberta business hours should be referred to the after-hours call service at:

After Hours EMERGENCY Services

TTY 403-244-2798
Text [email protected]
Email [email protected]
Phone 866-471-2805   (Ext 1)

Emergencies are defined as:

Situations that require immediate attention, such as

  • Urgent medical situations
  • Urgent mental health
  • Child & family services emergency
  • Police
  • Legal
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